Profile

The robust infrastructure supports EnfraUSA’s commitment of providing top-of-the-line e-commerce platforms and call center services. Our technology infrastructure includes state-of-the-art switching and call distribution equipment, call management, workforce management and digital recording systems and computer telephony integration.

We take pride in the quality of EnfraUSA technology. Through a redundant, carrier-class fiber optic network powered by Cisco packet switching equipment, EnfraUSA ensures high quality of calls transported to its Philippine contact centers, comparable to networks used by top US-based contact centers.